Baggage

Baggage allowance on flights operated by AZAL

 

“Azerbaijan Airlines” is introducing a policy for the calculation of checked baggage allowance based on the piece concept.

The table below shows the checked baggage allowance on flights of “Azerbaijan Airlines” depending on class of services, itinerary, as well as the fares for excess baggage:

On flights operated by AZAL

Service Class Free baggage allowance Charge for the carriage of excess baggage
VIP club

3 pc not exceeding 32 kg each

 

For each extra piece up to 23 kg  - 50 EUR (40 GBP; 60 USD; 210 AED)

Only on flights Baku – New-York – Baku and Baku – Pekin - Baku for each extra piece up to 23 kg  - 100 EUR (120 USD) *

Business 

2 pcs not exceeding 32 kg each

Comfort Club

2 pcs not exceeding 32 kg each

Economy

1 pc not exceeding  23 kg

Only on flights Baku – New-York – Baku and Baku – Kuwait – Baku 2 pcs of baggage not exceeding 23 kg.

 

Only on Moscow (VKO)-Gandja-Moscow (VKO), Moscow (VKO)-Gabala-Moscow (VKO) and Moscow (VKO)-Lankaran-Moscow (VKO) flights the free baggage allowance amounts 0 PC / you can find all of the information about the free baggage allowance on your air ticket

For flight numbers beginning 9 (for example: J2 9101) operated by "Buta Airways" baggage allowance rules are available at https://www.butaairways.az/en/information/baggage

Pre-payment for each baggage (up to 23 kg inclusive) is possible at least 3 hours before departure at own sale offices of airlines and accredited agencies paying the sum of 40 EUR (30 GBP / 50 USD / 180 AED).

The sum of three dimensions of baggage (H х W х L) must not exceed 158cm.

For children under 2 years old and traveling in the parents’ arms without a separate seat in the cabin of the aircraft are entitled for the carriage of one PC of baggage weighing up to 10kg and three dimensions not exceeding 115 cm free of charge.

For children between 2 and 12 years free baggage allowance determined same as for adult passengers.

In addition to free carriage of baggage allowance, the passengers may carry objects (items), which may be needed during boarding, landing or in flight. Such objects (items) are:

• Infant food during the flight and travel cradle for the Passenger with infant / children under 2 years old;

Lightweight adjustable stroller for the passenger with infant / children under 2 years old (is carried in cargo compartment of the aircraft).

If the size of one piece of baggage in the sum of three dimensions exceeds 158 cm (but no more than 203 cm), additional payment in the amount of 50 EUR (40 GBP; 60 USD; 210 AED) will be charged.

If the size of one piece of non-standard checked baggage in the sum of three dimensions exceeds 203 cm additional payment in the amount of 100 EUR (80 GBP; 120 USD; 420 AED) will be charged.

If the weight of one piece of baggage exceeds (more than 23 kg, but no more than 32 Kg), additional payment in the amount of – 50 EUR (40 GBP; 60 USD; 210 AED) will be charged.

Extra charges for overweight and oversize are applied both within the permissible norms and for additional piece of baggage.

Baggage piece exceeding 32 kg can be accepted for the carriage only as cargo.

Baby strollers and wheelchairs of all types are carried strictly in the baggage hold and accepted for the carriage free of charge in addition to the established free baggage allowance. 

All baggage payments (EUR, AED, USD, and GBP) will be made in local currency according to official exchange rate.

For AZAL MILES members

“AZAL-Miles” Platinum and Gold members have the opportunity to get 1 piece of baggage not exceeding 23 kg free of charge in accordance with the current rules and conditions of “AZAL-Miles” program on the flights of “Azerbaijan Airlines”.

 Baggage allowance in the cabin of the aircraft

Unchecked baggage (hand luggage) is the baggage carried by the passenger in the cabin of the aircraft weighting up to 10 kg (one piece) and  the size of in three dimension must not exceeds 118 cm (55*40*23 cm). Unchecked baggage allowance on the flights of Azerbaijan Airlines is:

- For VIP Club passengers - 2pieces;

- For Comfort Club passengers – 2 pieces;

- For Business Class passengers - 2 pieces;

- For Economy Class passengers – 1 piece.

Additionally the following items may be carried in a cabin: handbags, brief case, and portable computer.

 

Special baggage that is not treated under the rules of FBA (Free Baggage Allowance)

Rules of FBA (Free Baggage Allowance) do not cover large-size and non-standard baggage that differs in its size and weight from commonly carried baggage, including:

- Sporting equipment, except the one pointed in section 15.5.5 of Carriage Rules.

- Musical instruments with overall dimensions of no more than 115 cm;

- Audio- and video equipment;

- TV sets*, refrigerators;

- packed baggage with dimensions and weight exceeding norms of FBA**;

- Live animals; - weapon and ammunition;

Transportation of special baggage shall be agreed with the Airline, and paid according to stipulated rates, regardless of the weight of other baggage carried by a Passenger.

*Only on Dubai-Baku routes each TV Set with 32 inch diagonally size is included in FBA. When exceeding FBA 60 AED fee must be paid regardless of excess weight and size limit.

210 AED fee must be paid when carrying TV sets with diagonal size more than 32 inch but less than 55 inch/

TV-sets exceeding 32kg weigh limit and 55-inch diagonal size limit accepted only as cargo.

**On all flights Bicycles are included in FBA. Excess baggage rules apply only for exceeding number of pieces and weight limitations.

Transportation of sports equipment

One set of golfing kit and/ or skiing equipment*** irrespective of its weight and size are carried free of charge in addition to the stipulated allowance. For all subsequent equipment and for the excess of their size and weight the corresponding charge shall apply.

Carriage of golf kit and or skiing equipment in a passenger cabin of aircraft is prohibited and must be properly packed and carried in a cargo holds.

All other sporting equipment and outfit included in the free baggage allowance, and in case of exceeding the norm (as well as size and weight) the excess baggage fee shall apply

Transportation of sports equipment (except for tennis rackets and set for rhythmic gymnastics) in the passenger cabin of an aircraft is strictly prohibited, it is subject to carriage in baggage hold being properly packaged.

***A set of skiing gear includes a pair of skis and a pair of ski poles, and/or a snowboard with all necessary equipment (including but not limited to boots, glasses and helmet)

Baggage acceptance rules on flights to/from Beijing


Service Class

Free baggage allowance

Charge for the carriage of excess baggage

VIP club

3 pc not exceeding 32 kg each

 

For each extra piece up to 23 kg  -100 EUR (120 USD) 

 

Business

pcsnot exceeding 32 kg each

Comfort Club

2 pcs not exceeding 32 kg each

Economy

1 pc of baggage not exceeding 23 kg

Pre-payment for each baggage (up to 23 kg inclusive) is possible at least 3 hours before departure at own sale offices of airlines and accredited agencies paying the sum of 80 EUR (100 USD).
If the size of one piece of baggage in the sum of three dimensions exceeds 158 cm (but no more than 203 cm) additional payment in the amount of 100 EUR or 120 USD will be charged.
If the size of one piece of non-standard checked baggage in the sum of three dimensions exceeds 203 cm additional payment in the amount of 200 EUR (240 USD) will be charged
If the weight of one piece of baggage exceeds (more than 23 kg, but no more than 32 Kg), additional payment in the amount of – 100 EUR (120 USD) will be charged.

  • AVIH (animal in hold) – is not included in the free baggage allowance and is charged at special rates depending to the actual weight and size.
  • Weight of animal and cage: under 32 kg – 100 EUR or 120 USD
  • Weight of animal and cage: 32 kg - 75 kg – 200 EUR or 240 USD
  • Size of the cage (sum of three dimensions) more than 158 cm (less than 203 cm) – additionally 100 EUR or 120 USD
  • Size of the cage (sum of three dimensions) more than 203 cm – additionally 200 EUR or 240 USD

PETC (animal in cabin) – is not included in the free hand baggage allowance and will be charged at the rate of 100 EUR or 120 USD

For transfer passengers

During the transportation of transfer, baggage on the flights operated by “AZAL” the cost for the carriage of each extra piece of excess baggage for all route is 50 EUR (40 GBP; 60 USD; 210AED).

If one segment of transfer flight (issued at special transfer rates - "Transfer standard", "Transfer Special", "Transfer promo" - https://www.azal.az/en/information/fare-families-rules) is operated by AZAL and another by Buta Airways, free baggage allowance will be identified in accordance with the norms of AZAL for all route.

For transfer passengers flying to/from New-York, to/from Beijing the cost for the carriage of each extra piece of baggage not exceeding 23 kg is 100 EUR (120 USD)

 During the transfer flights with the participation of several air carriers, the transportation of baggage is performed in accordance with IATA Resolution No. 302.

Free baggage allowance for individual routes may be changed by virtue of orders and instructions of Airline’s Management.

Baggage acceptance rules on flights to/from New-York

Service Class

Free baggage allowance

Charge for the carriage of excess baggage

VIP club

3 pc not exceeding 32 kg each

 

For each extra piece up to 23 kg  -100 EUR (120 USD) 

 

Business

2 pcsnot exceeding 32 kg each

Comfort Club

2 pcs not exceeding 32 kg each

Economy

2 pcs of baggage not exceeding 23 kg

 

Pre-payment for each baggage (up to 23 kg inclusive) is possible at least 3 hours before departure at own sale offices of airlines and accredited agencies paying the sum of 80 EUR (100 USD).
If the size of one piece of baggage in the sum of three dimensions exceeds 158 cm (but no more than 203 cm) additional payment in the amount of 100 EUR or 120 USD will be charged.
If the size of one piece of non-standard checked baggage in the sum of three dimensions exceeds 203 cm additional payment in the amount of 200 EUR (240 USD) will be charged
If the weight of one piece of baggage exceeds (more than 23 kg, but no more than 32 Kg), additional payment in the amount of – 100 EUR (120 USD) will be charged.

  • AVIH (animal in hold) – is not included in the free baggage allowance and is charged at special rates depending to the actual weight and size.
  • Weight of animal and cage: under 32 kg – 100 EUR or 120 USD
  • Weight of animal and cage: 32 kg - 75 kg – 200 EUR or 240 USD
  • Size of the cage (sum of three dimensions) more than 158 cm (less than 203 cm) – additionally 100 EUR or 120 USD
  • Size of the cage (sum of three dimensions) more than 203 cm – additionally 200 EUR or 240 USD

PETC (animal in cabin) – is not included in the free hand baggage allowance and will be charged at the rate of 100 EUR or 120 USD

Travelling with animals

The animals are accepted for carriage only subject to the airline’s consent, and there are limitations on what animals you can carry, and how many. If you have decided to travel with your pet, be sure to let us know when booking or purchasing your ticket or by calling our Call Center no later than 24 hours before the scheduled time of departure.  The maximum weight of pet (including bird) together with the container for the transportation in baggage hold shall not exceed 75 kg.

Preparing your pet for the flight

To make your pet calmly during the flight, it should be prepared for it far in advance. For six months, or even earlier, buy a pet carrier that meets the requirements of the airline, put a cozy, familiar litter and its toys in it — it should become a favorite place, not a prison cell. Let the animal be comfortable with the cage at home.

Large dogs with container weighing from 32 to 75 kg shall be transported in special closed containers in the baggage hold in accordance with the following requirements:

  • Container shall conform to dog sizes in height, width and length and be selected so that pet could not only sit and lie, but stand in full growth and freely rotate 360°;

  • The marking on the container shall indicate the maximum permissible weight of the transported animal, as well as the weight of the empty container;
  • Two parts of the cage shall be bolted together. The use of cages with any other locking system is not allowed;
  • Any container with an animal weighing more than 32 kg shall be equipped with at least two side handles;
  • One fixedly attached water bowl shall be installed in the cage;
  • The door shall be equipped with a centralized locking system that closes the lock on all four sides. In addition, it is necessary to use bundle ties also on all sides;
  • Cage wheels shall be removed or, if they move, they shall be pushed or fixed with adhesive tape;
  • The cage floor shall be covered with a blanket, newspapers or other absorbent material. Please note that the use of straw and peat is prohibited; In order to avoid damage during loading/unloading of the container with the animal in the aircraft, the additional folding handles shall be folded and fixed with adhesive tape.

Declaration of responsibility for carriage of live animal (PDF)

 

 

 

 

Dear passengers and customers

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