Travelling with children and pregnant

Children aged between five (5) and fourteen (14) years may only fly unaccompanied if they are traveling with an adult (parent, legal guardian, or trustee) who is at least 18 years old, or if they are using our Unaccompanied Minor (UM) service.

Azerbaijan Airlines CJSC is unable to offer the UM service in the following situations:

The UM service cannot be used if the journey includes transfer between terminals and airports. The UM service is not available on AZAL’s marketing Code-Share flights and on the flights involving interlines carrier’s flights. We are unable to accept children on a flight with a night stop in the transfer point.

Different legal requirements by countries

Some countries' immigration departments require additional documentation for all children travelling into, out of or transiting their country. The extra documentation that you may require varies depending on the country, so please make sure you have everything you need before you travel. The IATA Travel Centre can advise you what documentation is required for each country. Just make sure you use the date of birth of your child to ensure the extra requirements are displayed.

Before the Flight

In order to use the UM service, you should to book this service on all route segments in advance, and to obtain confirmation from the airline, the payment of service must be done beforehand. You can order a children's meal for your child at the time of booking the ticket, but not later than 20 hours before departure.

In airport

Parents, legal guardians or trustees must bring the children to check-in at least 2 hours before take-off. (in some airports 3 hours) The UM service is available only if you have permission from the child's parents, guardians or their trustees on the flight of unaccompanied children. Additionally, «Declaration of parents, guardian for the carriage of unaccompanied child» is filled out and signed by the parents or legal guardians of such children, established by the Airline sample. A staff member will accompany your child during the passage of all formalities in the area of airport security, the waiting area and boarding gates until the child boards on the aircraft where our cabin crew will then look after them. Parents, legal guardians or trustees must stay at the airport until a flight has departed.

In the Air

Once on board, our cabin crew will collect your child’s passport and return it to them before they leave the aircraft. During the flight, our cabin crew will keep an eye on your child and make sure they have everything they need. To make sure your child has a comfortable flight, pack any medication, warm clothing, and a favorite toy or game in their hand baggage.

On arrival

When the flight arrives, our ground staff will accompany your child through all arrival procedures. Your child will be released to the care of the person(s) named in the Declaration of Parents/Guardians for the Carriage of an Unaccompanied Child, upon verification of their full names and ID documents, and in exchange for their signature(s). If your designated adult is delayed, please inform us immediately, as some airports have limited operating hours.

UM service booking information:

To book and pay for the UM service, please contact the airline’s offices, representative offices, or your travel agent.

Carriage of Pregnant Women, Postpartum Women and Newborns:

Carriage of a pregnant woman, a postpartum woman, or a newborn baby should be coordinated beforehand with the airline, at the time of ticket purchasing and seat booking.

It is the pregnant woman's responsibility to determine whether air travel is suitable for her. She should carefully consider any potential health risks to herself and her (newborn or unborn) baby, based on their medical condition.

The following persons are not allowed to “Azerbaijan Airlines” CJSC flights:

Pregnant women after the 32-nd week of pregnancy;

Postpartum women during 7 days after giving birth;

Only the babies older than 7 days old are accepted on “Azerbaijan Airlines” CJSC flights in the prescribed manner – the baby must be accompanied by the mother, father, or another passenger taking responsibility for the baby.

The rules of issuing documents for pregnant women, postpartum women, and newborn babies:

Based on the information provided verbally by the pregnant passenger during check-in, If the pregnancy is up to 26 weeks, the passenger must personally complete and sign a declaration releasing the airline from liability during the carriage of pregnant women. In this case, a certificate from the attending physician regarding pregnancy and health status is not required.

If the period of a passenger's pregnancy is declared as between 26 and 32 weeks (inclusive), the passenger must personally complete and sign the above-mentioned declaration releasing airline from liability for the carriage of pregnant women, and also provide a certificate of pregnancy and health status.

Such a certificate must be issued by a medical treatment facility and stamped by the attending (practicing) physician of the passenger. The certificate must include information about the term of pregnancy, its form (singleton or multiple pregnancy), the nature of its course (normal or complicated), and confirmation of the absence of pregnancy-related pathologies, as well as the absence of any risk of miscarriage or premature birth that would prevent air travel.

For the transportation of a newborn baby, a birth certificate (maternity hospital certificate) must be submitted. For a baby older than 7 days, a certificate confirming their health condition is not required.

The carrier agrees to transport a pregnant woman, postpartum woman, or newborn baby to the first destination point (where “AZAL” is the operating) and does not take responsibility for any refusal by another carrier to continue transportation. The carrier accepts no liability for any deterioration in the health of a pregnant woman, postpartum woman, or newborn baby, or for any undesirable or negative situations occurring during or after the flight. These transportation rules apply at the time of issuing air transportation (including return flights to Azerbaijan—either on board the aircraft or through “Azerbaijan Airlines” CJSC representatives in foreign countries).