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Our values

Always improving

What it means?

Our industry never stands still. We stay close to the needs of the now and the next – proactively, entrepreneurially, and courageously working to elevate travel and put our best foot forward.

How we put in practice:

  • We do our best, every day
  • We take initiative, suggesting new ways to elevate our work
  • We’re open to feedback
  • We value and reward hard work and passion
  • We’re always learning
  • We actively mentor talen
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Championing people

What it means?

As a people-first business, we lead with empathy and respect. We feel connected to each other, aiming for synchronized efficiency.

How we put in practice:

  • We communicate openly, honestly and respectfully with everyone
  • We make guests, clients, suppliers, business partners feel seen, heard, and cared for
  • We work as a team and celebrate achievements
  • We respect people’s time
  • We encourage work-life balance
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Owning to deliver

What it means?

We’re responsible for the quality of our work – never compromising on safety. Our actions are underpinned with integrity, reliability, and conscientiousness towards society and planet.

How we put in practice:

  • We find a way to solve problems and take ownership to do our very best
  • We never compromise on safety
  • We adhere to high ethical standards
  • We find ways to protect our planet
  • We are responsible corporate citizens
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Purpose

AZAL Group

To enrich the lives and enhance the prosperity of our citizens and our region, by driving cultural exchange and opening doors to new opportunities to meet (our country’s) evolving demand for aviation and related services.

Azerbaijan Airlines

We use our gifts of geography and culture to make your next journey more fulfilling

Vision

AZAL Group

To be a safe, sustainable, and leading aviation ecosystem in Eurasia.

Azerbaijan Airlines

To be the preferred carrier from, to, and through Eurasia

Mission

AZAL Group

Continually developing one of the region’s best integrated aviation infrastructures, professional capabilities, and organizational culture and enhancing the travel experience through customer focus, innovation, and sustainable practices.

Azerbaijan Airlines

By delivering a guest-centred travel experience that is enriched by our culture, heritage, and location.