Spend miles

Reward calculator


Your travel points can be used to redeem rewards provided by “Azerbaijan Airlines” in accordance with the following calculator.

Please follow these instructions to get rewards on AZAL-Miles programme.

  1. Plan your reward ticket as far in advance as possible.
  2. Check the required amount of travel points for your rewards using the reward calculator  above.
  3. Check your travel points balance using your account to see if you have the required amount of points.
  4. Contact the nearest sales office of “Azerbaijan Airlines” to find out if the reward tickets are available for the dates you wish to travel. The sooner you contact our sales office, the more likely we will be able to satisfy your request.
  5. Apply personally for the reward ticket. Remember, reward tickets are issued on a “first come first served” basis.
  6. You will be required to pay taxes and airport charges when you book your reward ticket.
  7. If you consider changing time and date of departure of the reward ticket or wish to upgrade that ticket, this is possible only 24 or more hours prior to the departure time. For Classic members there will be a fee of €50 for a change of one-way ticket, and €100 - for round trip ticket. Change of time and date of departure of reward tickets for Gold and Platinum members before departure is FREE OF CHARGE.

After departure all the members of the programme can make the above changes in the reward tickets by paying fees in the amount of 75 EUR (OW).

 

Dear passengers and customers

Please take into account that due to the ongoing technical work our WhatsApp support service will be temporarily disabled. Please send your requests to callcenter@azal.az or via the feedback form on our website:
https://help.azal.az/hc/ru/requests/new