Please note that for flights at the time of COVID-19 pandemic, passengers must undergo mandatory testing at TABIB accredited laboratories no later than 48 hours before the flight departure.
After purchasing a ticket, click on the link https://randevu.its.gov.az in order to be put on the waiting list in the laboratory using your ticket number.
IMPORTANT! Passengers who fail to pass mandatory testing will not be allowed to board a flight. Also, passengers tested positive will be denied boarding. The airline is not responsible if the passenger could not get a certificate due to the late arrival at one of the coronavirus infection testing centers.
The addresses of accredited centers are available at randevu.its.gov.az.
Attention:
If the card holder is not one of the traveling passengers or his/her close relative and is not able to provide a bank card at the airport of departure, after appropriate verification, the carrier reserves the right to refuse carriage to this passenger. To verify the family relationship (father, mother, brother, sister or children of a passenger), it will be necessary to present the relevant document at the check-in counter. Otherwise, you should contact the customer service of our airline via e-mail: callcenter@azal.az
Dear passenger!
Please note that for flights at the time of COVID-19 pandemic, passengers must undergo mandatory testing at TABIB accredited laboratories no later than 48 hours before the flight departure.
After purchasing a ticket, click on the link https://randevu.its.gov.az in order to be put on the waiting list in the laboratory using your ticket number.
IMPORTANT! Passengers who fail to pass mandatory testing will not be allowed to board a flight. Also, passengers tested positive will be denied boarding. The airline is not responsible if the passenger could not get a certificate due to the late arrival at one of the coronavirus infection testing centers.
The addresses of accredited centers are available at randevu.its.gov.az.
Notice:
AZAL offers 30% discount in this destination for students (citizens of Azerbaijan Republic) studying abroad. To get the discount you will need to send a scanned of the immigration card and passport to the our call center after finishing your booking.
Dear passenger!
Please note that passengers of the flights performed from Azerbaijan during the COVID-19 pandemic should undergo mandatory testing for coronavirus in laboratories accredited by TABIB. While departing from other countries to Azerbaijan passengers need to present a certificate of negative COVID-19 test result (only PCR tests accepted).
A certificate of testing for coronovirus must be obtained no later than 48 hours before departure.
IMPORTANT! Passengers who failed to pass mandatory testing and to present a corresponding certificate at the airport of departure will not be allowed to board flights. Passengers showing symptoms of COVID-19 will not be allowed to enter the airport terminal. Also, passengers tested positive will not be admitted to flights.
If you are a student and want to take advantage of a 30% discount on the Istanbul-Baku route, please book tickets on the individual basis.
Please take into account that due to the ongoing technical work our WhatsApp support service will be temporarily disabled. Please send your requests to callcenter@azal.az or via the feedback form on our website: https://help.azal.az/hc/ru/requests/new
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