Heydar Aliyev International Airport recognized as best airport in CIS countries

March 15, 2017, Baku – Heydar Aliyev International Airport was awarded the prestigious Skytrax World Airport Awards.

Baku Heydar Aliyev Airport is named the best airport among airports of Russia and CIS countries for the level of the provided services.

The solemn awarding ceremony was held in Amsterdam on March 14.

The World Airport Awards are the most prestigious accolades for the airport industry, voted by customers in the largest, annual global airport customer satisfaction survey. The Skytrax World Airport Survey is widely regarded as the quality benchmark for the world airport industry, assessing customer service and facilities across 550 airports. The survey and awards are independent of any airport control or input and are therefore an impartial benchmark of airport excellence and quality.

The 2017 Awards are based on 13.82 million airport survey questionnaires that were completed by 105 different nationalities of air travellers during the survey period. The survey operated from July 2016 to February 2017, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators - from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate.

It should be also noted that in 2015 Heydar Aliyev International Airport received Skytrax's prestigious"4 Stars" rating and once again confirmed its compliance with this high level. To date, only 37 airports in the world have been awarded this rating.

 

Press service of Heydar Aliyev International Airport 

Latest news

04 Dec 2019

The new air corridor between Azerbaijan and Turkey was named as "Friendship Corridor"

Read more
21 Nov 2019

Azerbaijan Airlines reached key agreements at Dubai Air Show 2019

Read more
12 Nov 2019

New flight safety management system implemented at Heydar Aliyev International Airport

Read more
07 Nov 2019

AZAL President Jahangir Asgarov held meeting of civil aviation’s flight crew

Read more
23 Oct 2019

Azerbaijan Airlines announces discounts within “Autumn Campaign”

Read more
14 Oct 2019

Azerbaijan National Aviation Academy launches new courses on training of mechanics and avionics specialties

Read more

Dear passengers and customers

Please take into account that due to the ongoing technical work our WhatsApp support service will be temporarily disabled. Please send your requests to callcenter@azal.az or via the feedback form on our website:
https://help.azal.az/hc/ru/requests/new