Attention All passengers!

Use of Electronic simulated smoking devices (cigarettes, pipes, cigars) are prohibited at all times on flights of Azerbaijan Airlines. Carriage of electronic simulated smoking devices in a checked baggage is not allowed and must be packed in carry-on baggage.

Carriage of lithium metal batteries (UN 3090) as a cargo or baggage on aircrafts of Azerbaijan Airlines is prohibited at all times. When carrying Lithium metal batteries contained in equipment or packed with equipment (UN 3091), these batteries must be handled in accordance with IATA DGR.

Latest news

18 Mar 2020

Azerbaijan Airlines to extend bonus points expiration date for AZAL-Miles members

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13 Mar 2020

Azerbaijan's national air carrier is ready to exchange air tickets for all destinations

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03 Mar 2020

AZAL is taking special measures to prevent the spread of coronavirus (VIDEO)

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27 Feb 2020

Heydar Aliyev International Airport - the first airport in the world that has fully switched to cloud technologies

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25 Feb 2020

"Azerbaijan Airlines" switched to new Amadeus technologies in the field of passenger service

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24 Feb 2020

Message of press-service of Azerbaijan Airlines

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Dear passengers and customers

Please take into account that due to the ongoing technical work our WhatsApp support service will be temporarily disabled. Please send your requests to callcenter@azal.az or via the feedback form on our website:
https://help.azal.az/hc/ru/requests/new