For the attention of passengers purchasing air tickets on-line

Dear Passengers,
 

In order to avoid cases of fraud bound with the credit cards, we kindly ask you to provide the origin of the credit card if requested by the conforming employees of the air company realizing registration ( official representatives of the air company) for the checking of necessary data.
 

In order to rebook or refund previously online purchased air ticket through the airline official website www.azal.az it is required to apply directly to airline via the following contacts: +99412-598-88-80 or callcenter@swtravel.az. Please bear in mind that it is mandatory to provide airline with the scan copies of passenger passport and the face side of credit card by which the ticket was purchased initially.